ÖNGEN TURİZM İNŞAAT PAZARLAMA A.Ş.

1. PERSONAL DATA PROTECTION LAW CUSTOMER&GUEST&VISITOR&BUSINESS PARTNER REAL PERSON LIGHTING TEXT 

ÖNGEN TURİZM İNŞAAT PAZARLAMA A.Ş. (“Ramada Resort Kazdağları”) (or company) is one of our primary principles of protecting, ensuring information security and protecting privacy in relation to the privacy of our customers, guests and visitors, especially to protect their fundamental rights and freedoms; We wanted to inform you about “Protection of Personal Data”. Ramada Resort Kazdağları İş reserves the right to update the Text of Disclosure about the Protection of This Personal Data at any time within the framework of the changes that may be made to the applicable legislation.

Since your personal data may be collected in accordance with Article 10 of the Personal Data Protection Law No. 6698 (“Law”) and the European Union Data Protection Directive (“GDPR”), the method and legal reason for the collection of personal data, the purposes for which your personal data is processed by our Company, for which third parties your personal data is disclosed/transferred and for what purposes you are disclosed and your rights to use as data subjects  is located.

The target audience of this text is all real persons whose personal data are processed by our Company, except for employees of our Company or candidates who have applied for jobs in our Company.

Personal Data Processed:

If you are a hotel guest and visitor from whom we obtain and process personal data, your personal data that we obtain, and process is as follows:

Identity Data: First name, last name, Turkish ID number, passport number, vehicle license plate number, date,

Contact Information: Email address, physical address, and phone number,

Physical Premises Security Information: Camera recordings taken upon entry to the physical premises and during the stay within the premises, etc.

Visual and Audio Data: Camera recordings, audio recordings,

Financial Information: IBAN number,

Legal Proceedings Data: Information from correspondence with judicial authorities, information in court files, etc.

Transaction Security Information: IP address information, website login and logout information, password and PIN information,

Customer Transaction Information: Call center records, invoice, promissory note, and check information, order information, request information,

Risk Management: Information processed for the management of commercial, technical, and administrative risks,

How and For What Reasons Do We Collect Your Personal Data? What are the Legal Reasons?

Your personal data; technical communication files called “cookies” (small files placed on your hard drive) that are used for our computers to automatically recognize you when you visit our website through our call center, corporate website, e-mail or other means, information transmitted to our facilities through reservations you make through tour operators, travel agencies, GDS reservation systems and others, such as physical forms during guest check-in. It is stored through various channels, provided that it is verbal, written or electronically media.

It can be processed based on the reasons specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698 and the following reasons for compliance with the law.

Stipulated in laws

• Turkish Commercial Code No. 6102,
• Tax Procedure Law No. 213,
• Personal Data Protection Law No. 6698,
• Turkish Civil Code No. 4721,
• Code of Obligations No. 6098,
• Law No. 6502 on the Protection of the Consumer,
• Provincial Administration Law No. 5442,
• Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed Through These Publications
• Identity Notification Law No. 1774,
• Provided that it does not harm the fundamental rights and freedoms of the data subject, data processing is mandatory for the legitimate interests of the data controller.
• Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract,
• To be able to provide the requested products and services and to fulfill the requirements of the contracts you have concluded,
• It is mandatory for the fulfillment of the legal obligation,
• Data processing is mandatory for the establishment, exercise or protection of a right,

For What Purposes Do We Process Your Personal Data?

Your personal data obtained by us in accordance with the law is processed by our Company in order to fulfill our legal obligations, to carry out the service procurement processes of guests and visitors within the scope of the legitimate interests of the Company and without harming your rights.

Your personal data will be stored for the maximum period specified in the relevant legislation or required for the purpose for which they are processed and for the legal statute of limitations. The retention period may vary according to personal data categories and processing purposes.

• Execution of Emergency Management Processes
• Execution of Access Authorizations
• Execution of Activities in Accordance with the Legislation
• Execution of Finance and Accounting Affairs
• Ensuring Physical Space Security
• Follow-up and Execution of Legal Affairs
• Execution of Communication Activities
• Execution / Supervision of Business Activities
• Execution of Occupational Health / Safety Activities
• Execution of Business Continuity Activities
• Execution of Goods / Services After-Sales Support Services
• Execution of Goods / Services Sales Processes
• Execution of Goods / Services Production and Operation Processes
• Execution of Customer Relationship Management Processes
• Execution of Storage and Archive Activities
• Execution of Contract Processes
• Follow-up of Requests / Complaints
• Execution of Marketing Processes of Products / Services
• Ensuring the Security of Data Controller Operations
• Providing Information to Authorized Persons, Institutions and Organizations
• Execution of Management Activities
• Creating Visitor Records
• Execution of processes related to accommodation service

Where Do We Transfer Your Personal Data?

Your data is not shared with unrelated third parties. The personal data of our guests are shared with the Police Department in accordance with the Identity Notification Law; If requested in accordance with other legal regulations, Private Law Persons and Authorized Public Institutions and Organizations can be recruited.

In the event that one of the conditions specified in paragraph 2 of Article 5 of the Law exists, personal data may be transferred by the COMPANY directly or indirectly to our domestic shareholders, business partners, suppliers, for the purpose of carrying out business processes, to COMPANY Employees, legally authorized public institutions and organizations and legally authorized private law persons, limited to the purposes specified in Article 5, paragraph 2 of the Law, in accordance with the conditions specified in Articles 8 and 9 of the Law. It can be transferred provided that the necessary security measures are taken within the framework.

In the absence of one of the conditions in paragraph 2 of Article 5 of the Law, the transfer of Personal Data is subject to the explicit consent of the person concerned.

Your rights

Pursuant to Article 11 of the KVKK, you can send us personally, provided that you prove your identity, regarding your personal data;

• You can learn whether we process personal data about you, and if we do or have processed it, you can request information about it.
• You can learn the purpose of processing your personal data and whether they are used in accordance with their purpose.
• You can find out whether your personal data is transferred domestically or internationally and to whom.
• You can request that your inaccurate and incomplete personal data be corrected and that the recipients to whom this data has been transferred or may have been transferred be informed.
• You can request the destruction (deletion, destruction or anonymization) of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK. However, we will evaluate your destruction request and evaluate which method is appropriate according to the circumstances of the concrete case. In this context, you can always request information from us about why we have chosen the disposal method we have chosen.
• You can request that third parties to whom your personal data has been transferred or may be transferred be informed about your destruction request.
• You may object to the results of your analysis of personal data, which has been generated exclusively using an automated system, if these results are contrary to your interests.
• If you suffer damage due to unlawful processing of your personal data, you can request compensation for the damage.

Your requests in your application will be concluded free of charge within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost for the Company, the fee in the tariff determined in the Communiqué on the Procedures and Principles of Application to the Data Controller may be charged by the Personal Data Protection Board.

How to Make a Request in Accordance with the Law on the Protection of Personal Data?

In accordance with paragraph 13 of the KVK Law, you can submit your request for exercising your rights mentioned above to our Company by the methods determined/determined by the Personal Data Protection Board. To exercise these rights contained in Law No. 6698 md. 11, we always have ÖNGEN TURİZM İNŞAAT PAZARLAMA A.Ş. (“Ramada Resort Kazdağları”) you can contact by e-mailing to. Only info@ramadaresortkazdaglari.com e-mail address should be used for matters related to your personal data. Rights to personal data may only be exercised about the data of the individuals themselves. Forms that do not add official documents identifying your identity will not be considered.

DATA CONTROLLER CONTACT INFORMATION

ÖNGEN TURİZM İNŞAAT PAZARLAMA A.Ş.

Mersis No: 0659059131000001
WEB Page: https://ramadaresortkazdaglari.com
E-Mail: info@ramadaresortkazdaglari.com
ADRESS: Güre Mahallesi Edremit Caddesi No:34/1 Edremit/Balıkesir